
Typical indicators of need
for our services:
Multiple technologies, often best-of-breed,
deployed to accomplish similar aims, resulting in
higher-than-necessary cost of ownership and excessive complexity.
Technology deployment project failures, delays,
quality problems, cost overruns, potentially indicating a lack of
business process influence and integration into requirements,
design, testing, and training activities.
Deploy technology projects with increased success
versus new technology uptake issues, user design and testing
incomplete, people interface with new system not effective.
Alignment of business and IT strategy is of
paramount concern amongst the company executive leadership team, or
an updated IT strategy is required.
Increased pressure to outsource or offshore
requires a comprehensive evaluation of alternatives and the
underlying business case.
The board of directors is worried about the
company’s disaster recovery capability and wants a report at the
next quarterly meeting.
Cost reduction strategies are required to lower IT
cost while maintaining adequate service levels.
Outsource services not performing to expectation
might require assessment, counseling and re-negotiation to achieve
required result.
Impending and costly upgrades and/or replacements
of core technology infrastructure and applications.
Stagnant, declining, or inconsistent service levels
and limited ability to understand root cause and how to improve.
Computer system outages due to virus outbreaks,
network system failures, and other issues that could compromise the
security of the company.
An upcoming Sarbanes-Oxley audit has the leadership
team worried about the company’s ability to successfully achieve
certification, or a recent audit has identified several remediation
requirements.

Challenges
Services
Approach